For consumer advice please contact the Citizens Advice Consumer Helpline:
Citizens Advice consumer helpline: 03454 04 05 06
Textphone: 18001 03454 04 05 06 Monday to Friday, 9am-5pm
To contact a Welsh-speaking adviser: 03454 04 05 05
Textphone to contact a Welsh-speaking adviser: 18001 03454 04 05 05 Closed on bank holidays
Calls to the helpline cost up to 9p per minute from a landline. If you're calling from a mobile, it'll cost between 3p and 40p per minute - if you have inclusive minutes, it's the same as calling a landline.